GP Carer Awareness

Swansea Carers Centre is working with GP practices to recognise carers in a partnership of care.

The Carers Awareness Project is funded by The Big Lottery Fund – People and Places. The funding has enabled us to work long term and intensively with GP’s and other front line healthcare professionals, across Swansea, to increase carer awareness, identification and referrals. So far almost 30 surgeries have fully engaged with the scheme and many more carers have been identified by professionals in surgeries, enabling them to have better access to support and therefore improving their health and wellbeing.

Project Co-ordinator Karen Keey said “Nine out of ten carers attend their local GP surgery every year; however, many of these do not identify themselves as carers and therefore miss out on the help and support they could be receiving. Health professionals are well placed to identify carers at an early stage and signpost them for support.

When carers are identified early and properly supported, they are more able to continue in their caring roles. We want more people in Swansea to be recognised as carers by frontline healthcare staff and register with their GP’s, so that they can access the services they need and help them avoid a crisis.”

Surgeries have been officially recognised as Carer Friendly Plus Cwmfelin Surgery, Fforestfach x 2, Brynhyfryd and Cheriton Surgeries.

Surgeries from the Penderi Cluster have been awarded the Carer Friendly Plus status in partnership with Swansea Carers Centre and Swansea University Health Board. These surgeries have fully engaged with the project and actively seek out carers in need and refer them to Swansea Carers Centre.

Cwmfelin Surgery was one of the first surgeries to fully engage with the scheme. They have worked with Swansea Carers Centre to develop an integrated approach to identifying carers. Regular Carers Clinics are held at the Surgery where carers can drop in and speak to a member of staff from the Carers Centre.

Working with the project, the surgery now has a referral process in place and a dedicated noticeboard for Carers. Practice Manager Shannon said, “Karen has attended our monthly clinical meetings to talk to the Practice about the invaluable services Swansea Carers Centre provides. The GP’s were not fully aware, at first, of the help and services available, and with the information Karen provided us with, the GP’s are now able to pass on this information to patients and carers. In the past, many patients and carers leave the GP’s room with information but never actually contact Swansea Carers Centre. The referral process is a great help, as once a referral is sent off, the Carer will get a call from the Centre to identify any needs.”

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